On-hold to sort out an airline booking. They are playing terrible music, very loud. With the volume turned down to save my ears, it is hard to hear the voice that interrupts periodically to tell me that my call is important to them. Even turned down, the music is distorted – it must be distorting in their system, not my headphones.
I assume this is a passive-aggressive, plausibly deniable-attempt to make me give up.